Welcome to support
How it works
A comprehensive guide as to how the LightwaveRF system works. It is a good idea to start here if you are new to Lightwave.
Brochures & guides
PDF downloadable guides to installing using LightwaveRF products. Includes useful resources for commercial installers
Manuals, videos & spec sheets
Download the latest instruction manuals and videos to help guide you through installation step by step
LED compatibility guidance
It is important to review this section to ensure that you have suitable compatible lamps to use with LightwaveRF dimmers
Browse commonly questions about LightwaveRF. You can also use the search facility on this page if you have a specific question
Contact tech support
Click here to submit an email support ticket or call 0121 250 3625 to speak to someone in the tech support team in person.
Download a customer returns form. Please contact LightwaveRF technical support by phone or email for guidance before committing to a product return.
Click here and follow the steps to reset your account password
Information for software developers on how to integrate with LightwaveRF
Reactivate Lightwave Link MAC address
Information and guidance for commercial installations